Omega AI incident

Unable to Create or Schedule Orders

Resolved after 43 minutes, affecting Worklist and Scheduler, on July 2, 2026.

resolved Jul 02, 2026, 07:41 PM UTC

This issue has been resolved. Users were temporarily unable to create or schedule orders as a result of the earlier database issue affecting OmegaAI. Full functionality has been restored. If you continue to experience issues, please try refreshing your browser. For any further issues, please reach out to our support team.

Started
Jul 02, 2026, 06:57 PM UTC
Resolved
Jul 02, 2026, 07:41 PM UTC
Duration
43m
Detected by Pingoru
Jul 02, 2026, 06:57 PM UTC

Affected components

WorklistScheduler

Update timeline

  1. investigating Jul 02, 2026, 06:57 PM UTC

    We are currently investigating an issue preventing users from creating or scheduling orders. Our team is actively working on a resolution. We'll post updates here as we have more information. We apologize for the inconvenience.

  2. resolved Jul 02, 2026, 07:41 PM UTC

    This issue has been resolved. Users were temporarily unable to create or schedule orders as a result of the earlier database issue affecting OmegaAI. Full functionality has been restored. If you continue to experience issues, please try refreshing your browser. For any further issues, please reach out to our support team.

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