Olo incident

Menu image partner disruption

Minor Resolved View vendor source →

Olo experienced a minor incident on September 1, 2026 affecting Content Delivery Network, lasting 1h 16m. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2026, 05:36 PM UTC
Resolved
Sep 01, 2026, 06:53 PM UTC
Duration
1h 16m
Detected by Pingoru
Sep 01, 2026, 05:36 PM UTC

Affected components

Content Delivery Network

Update timeline

  1. investigating Sep 01, 2026, 05:36 PM UTC

    We are investigating elevated rendering errors with our menu image provider. Some menu images may not render correctly during this time. We will provide updates as they become available.

  2. identified Sep 01, 2026, 05:57 PM UTC

    Our image provider has notified us that they are aware of the issue and are putting mitigations in place. We will provide further updates as they become available.

  3. monitoring Sep 01, 2026, 06:33 PM UTC

    Rendering errors have recovered and we are actively monitoring at this time.

  4. monitoring Sep 01, 2026, 06:37 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Sep 01, 2026, 06:53 PM UTC

    This incident has been resolved.