Olo experienced a minor incident on August 26, 2026 affecting Dashboard and Reporting, lasting 4h 23m. The incident has been resolved; the full update timeline is below.
Affected components
DashboardReporting
Update timeline
- investigating Aug 26, 2026, 11:29 AM UTC
We are investigating an issue with our data pipelines which may cause outdated data in parts of Dashboard and reporting.
- monitoring Aug 26, 2026, 03:28 PM UTC
A fix has been implemented and we are monitoring the results. Some reports and dashboards will be stale, we are quickly processing through the data. We will provide updates as they become available.
- resolved Aug 26, 2026, 03:52 PM UTC
Our data pipelines have completed processing and both reports and dashboards are up to date. This incident has been resolved.