Olo incident

Some reporting data is delayed

Notice Resolved View vendor source →

Olo experienced a notice incident on August 22, 2026 affecting Dashboard and Reporting, lasting 6h 52m. The incident has been resolved; the full update timeline is below.

Started
Aug 22, 2026, 08:45 PM UTC
Resolved
Aug 23, 2026, 03:38 AM UTC
Duration
6h 52m
Detected by Pingoru
Aug 22, 2026, 08:45 PM UTC

Affected components

DashboardReporting

Update timeline

  1. investigating Aug 22, 2026, 08:45 PM UTC

    We are investigating an issue with our data pipelines which may cause outdated data in parts of Dashboard and reporting.

  2. identified Aug 22, 2026, 08:49 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 22, 2026, 08:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Aug 23, 2026, 12:14 AM UTC

    We continue to see progress processing the data pipeline backlog. We are continuing to monitor for any further issues.

  5. resolved Aug 23, 2026, 03:38 AM UTC

    The Issue with our data pipelines has been resolved, both Dashboard and reporting data is up to date.