Olo experienced a minor incident on July 7, 2025 affecting Menu Services, lasting 6h 41m. The incident has been resolved; the full update timeline is below.
Affected components
Menu Services
Update timeline
- monitoring Jul 07, 2025, 01:00 PM UTC
We are actively monitoring delays in processing menu updates. Changes may not immediately be reflected in the menu.
- monitoring Jul 07, 2025, 02:51 PM UTC
The system is steadily processing its backlog of changes, and we will continue to monitor the situation.
- monitoring Jul 07, 2025, 06:13 PM UTC
The system is steadily processing its backlog of changes, and we will continue to monitor the situation.
- resolved Jul 07, 2025, 07:42 PM UTC
This incident has been resolved.