Olo incident

Ordering Disruption

Critical Resolved View vendor source →

Olo experienced a critical incident on July 4, 2026 affecting Switchboard, lasting 2h 42m. The incident has been resolved; the full update timeline is below.

Started
Jul 04, 2026, 11:53 PM UTC
Resolved
Jul 05, 2026, 02:35 AM UTC
Duration
2h 42m
Detected by Pingoru
Jul 04, 2026, 11:53 PM UTC

Affected components

Switchboard

Update timeline

  1. investigating Jul 04, 2026, 11:53 PM UTC

    We are investigating a disruption in ordering capabilities for Switchboard and will provide updates as they become available.

  2. monitoring Jul 05, 2026, 12:05 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 05, 2026, 02:35 AM UTC

    This incident has been resolved.