Olo experienced a major incident on June 29, 2026 affecting Ordering API, lasting 1h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Ordering API
Update timeline
- investigating Jun 29, 2026, 12:16 AM UTC
We're experiencing an elevated level of API errors and are currently looking into the issue.
- identified Jun 29, 2026, 12:28 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 29, 2026, 12:46 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 29, 2026, 01:28 AM UTC
This incident has been resolved.