Olo incident

Menu Audit Logs are unable to load in Dashboard

Minor Resolved View vendor source →

Olo experienced a minor incident on October 16, 2025 affecting Dashboard, lasting 47m. The incident has been resolved; the full update timeline is below.

Started
Oct 16, 2025, 03:03 PM UTC
Resolved
Oct 16, 2025, 03:50 PM UTC
Duration
47m
Detected by Pingoru
Oct 16, 2025, 03:03 PM UTC

Affected components

Dashboard

Update timeline

  1. investigating Oct 16, 2025, 03:03 PM UTC

    We're currently investigating an issue which may prevent loading of Menu Audit Logs for some customers in Dashboard. We will provide updates as they become available.

  2. monitoring Oct 16, 2025, 03:34 PM UTC

    The issue has been identified and a fix has been implemented. Users who continue to receive an error should attempt to clear their browser cache and refresh the page.

  3. resolved Oct 16, 2025, 03:50 PM UTC

    This incident has been resolved.