Olo incident

Issues with some Olo-hosted Websites

Minor Resolved View vendor source →

Olo experienced a minor incident on October 21, 2025 affecting Serve, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2025, 01:05 PM UTC
Resolved
Oct 21, 2025, 01:31 PM UTC
Duration
26m
Detected by Pingoru
Oct 21, 2025, 01:05 PM UTC

Affected components

Serve

Update timeline

  1. investigating Oct 21, 2025, 01:05 PM UTC

    We are receiving reports that some Olo-hosted websites are failing to load. We are investigating and will provide updates as they become available.

  2. monitoring Oct 21, 2025, 01:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 21, 2025, 01:31 PM UTC

    This incident has been resolved.