Olo experienced a minor incident on October 29, 2025 affecting Point of Sale Partners, lasting 32m. The incident has been resolved; the full update timeline is below.
Affected components
Point of Sale Partners
Update timeline
- identified Oct 29, 2025, 07:57 PM UTC
We have identified an issue with our Brink POS integration causing pickup times to be incorrect in the POS. Customers using the Brink POS integration may see some orders held in Brink with an incorrect pickup time. Impacted orders can be fired manually from the Future Orders page within the Brink POS.
- monitoring Oct 29, 2025, 08:08 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 29, 2025, 08:30 PM UTC
This incident has been resolved.