Olo experienced a minor incident on November 18, 2025 affecting Rails Partners, lasting 57m. The incident has been resolved; the full update timeline is below.
Affected components
Rails Partners
Update timeline
- investigating Nov 18, 2025, 05:04 PM UTC
We are experiencing a service disruption with Uber Eats that would cause problems with Rails orders. We will provide updates as they become available.
- monitoring Nov 18, 2025, 05:47 PM UTC
Service with Uber Eats has returned to normal and we are actively monitoring at this time.
- resolved Nov 18, 2025, 06:01 PM UTC
This incident has been resolved.