Olo incident

Partial Dashboard (my.olo.com) Disruption

Minor Resolved View vendor source →

Olo experienced a minor incident on January 20, 2026 affecting Dashboard, lasting 57m. The incident has been resolved; the full update timeline is below.

Started
Jan 20, 2026, 05:59 PM UTC
Resolved
Jan 20, 2026, 06:56 PM UTC
Duration
57m
Detected by Pingoru
Jan 20, 2026, 05:59 PM UTC

Affected components

Dashboard

Update timeline

  1. investigating Jan 20, 2026, 05:59 PM UTC

    We are experiencing a service disruption that would cause problems with some features of Dashboard. Recently placed orders may not appear in Account Management or House Account Invoicing. We will provide updates as they become available.

  2. monitoring Jan 20, 2026, 06:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 20, 2026, 06:56 PM UTC

    This incident has been resolved.