Olo experienced a major incident on February 19, 2026 affecting Point of Sale Partners, lasting 8h. The incident has been resolved; the full update timeline is below.
Affected components
Point of Sale Partners
Update timeline
- investigating Feb 19, 2026, 05:34 PM UTC
We're detecting elevated errors processing orders through Qu POS. Ordering may be affected at locations using Qu POS as their point of sale provider.
- identified Feb 19, 2026, 11:37 PM UTC
The issue has been identified by Qu POS. We are still seeing broad ordering impact with some degree of recovery. Still monitoring the situation.
- monitoring Feb 20, 2026, 01:22 AM UTC
We're seeing full recovery and will continue to monitor.
- resolved Feb 20, 2026, 01:35 AM UTC
This incident has been resolved.