Olo incident

Ordering Disruption

Critical Resolved View vendor source →

Olo experienced a critical incident on March 3, 2026 affecting Ordering API and Serve and 1 more component, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Mar 03, 2026, 01:11 PM UTC
Resolved
Mar 03, 2026, 01:30 PM UTC
Duration
18m
Detected by Pingoru
Mar 03, 2026, 01:11 PM UTC

Affected components

Ordering APIServeMobile App Ordering

Update timeline

  1. investigating Mar 03, 2026, 01:11 PM UTC

    We are investigating a disruption in ordering capabilities and will provide updates as they become available.

  2. monitoring Mar 03, 2026, 01:19 PM UTC

    A fix has been implemented and ordering rates have recovered. We are actively monitoring at this time.

  3. resolved Mar 03, 2026, 01:30 PM UTC

    This incident has been resolved.