Olo incident

Payment Processor Issues: Olo Pay (Stripe)

Major Resolved View vendor source →
Started
Mar 05, 2026, 10:11 PM UTC
Resolved
Mar 05, 2026, 10:37 PM UTC
Duration
25m
Detected by Pingoru
Mar 05, 2026, 10:11 PM UTC

Affected components

OrderingPOSPayment Processing Partners

Update timeline

  1. investigating Mar 05, 2026, 10:11 PM UTC

    We're detecting elevated errors processing payments through Olo Pay (Stripe). Ordering may be affected at locations using Olo Pay (Stripe) as their payment provider.

  2. identified Mar 05, 2026, 10:16 PM UTC

    Olo Pay (Stripe) has identified an issue on their end.

  3. monitoring Mar 05, 2026, 10:22 PM UTC

    We are seeing Olo Pay (Stripe) transactions return to normal and continue to monitor the situation.

  4. resolved Mar 05, 2026, 10:37 PM UTC

    This incident has been resolved.

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