Olo incident

Payment Gateway Issues: FreedomPay

Notice Resolved View vendor source →
Started
Mar 11, 2026, 04:15 PM UTC
Resolved
Mar 11, 2026, 04:41 PM UTC
Duration
25m
Detected by Pingoru
Mar 11, 2026, 04:15 PM UTC

Affected components

POSPayment Processing Partners

Update timeline

  1. investigating Mar 11, 2026, 04:15 PM UTC

    We're detecting elevated errors processing payments through FreedomPay. Olo ordering and POS payments may be affected at locations using FreedomPay as their payment gateway.

  2. monitoring Mar 11, 2026, 04:32 PM UTC

    We're seeing Freedompay transactions return to normal and continue to monitor the situation.

  3. resolved Mar 11, 2026, 04:41 PM UTC

    This incident has been resolved.

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