Olo incident

Partial Platform Disruption

Minor Resolved View vendor source →
Started
Mar 19, 2026, 10:36 PM UTC
Resolved
Mar 19, 2026, 11:16 PM UTC
Duration
39m
Detected by Pingoru
Mar 19, 2026, 10:36 PM UTC

Affected components

Ordering APIOrderingDispatch APIPOSPoint of Sale APIServeMobile App OrderingSwitchboardDashboardExpoSchedulerReportingContent Delivery NetworkWebhooksEighty SixingCheckout iFrameCoupon APIMenu ServicesMenu ExportsSMS DeliveryEmail DeliveryBorderlessOlo Invoicing

Update timeline

  1. identified Mar 19, 2026, 10:36 PM UTC

    Due to emergency maintenance, we will be briefly taking the platform offline. We expect this will happen in the next 20 - 30 minutes.

  2. monitoring Mar 19, 2026, 11:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 19, 2026, 11:16 PM UTC

    This incident has been resolved. No ordering impact was observed during this time.

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