Olo experienced a minor incident on March 19, 2026 affecting Ordering API and Ordering and 1 more component, lasting 39m. The incident has been resolved; the full update timeline is below.
Affected components
Ordering APIOrderingDispatch APIPOSPoint of Sale APIServeMobile App OrderingSwitchboardDashboardExpo
Update timeline
- identified Mar 19, 2026, 10:36 PM UTC
Due to emergency maintenance, we will be briefly taking the platform offline. We expect this will happen in the next 20 - 30 minutes.
- monitoring Mar 19, 2026, 11:06 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 19, 2026, 11:16 PM UTC
This incident has been resolved. No ordering impact was observed during this time.