Olo experienced a notice incident on March 20, 2026 affecting Payment Processing Partners and Loyalty Partners, lasting 19m. The incident has been resolved; the full update timeline is below.
Affected components
Payment Processing PartnersLoyalty Partners
Update timeline
- identified Mar 20, 2026, 03:53 PM UTC
Paytronix has identified an issue on their end. https://hospitality.theaccessgroup-status.com/incidents/836704
- monitoring Mar 20, 2026, 04:02 PM UTC
We are seeing Paytronix transactions return to normal and continue to monitor the situation.
- resolved Mar 20, 2026, 04:13 PM UTC
This incident has been resolved.