Olo incident

Payment and LoyaltyProcessor Issues: Paytronix

Notice Resolved View vendor source →
Started
Mar 20, 2026, 03:53 PM UTC
Resolved
Mar 20, 2026, 04:13 PM UTC
Duration
19m
Detected by Pingoru
Mar 20, 2026, 03:53 PM UTC

Affected components

Payment Processing PartnersLoyalty Partners

Update timeline

  1. identified Mar 20, 2026, 03:53 PM UTC

    Paytronix has identified an issue on their end. https://hospitality.theaccessgroup-status.com/incidents/836704

  2. monitoring Mar 20, 2026, 04:02 PM UTC

    We are seeing Paytronix transactions return to normal and continue to monitor the situation.

  3. resolved Mar 20, 2026, 04:13 PM UTC

    This incident has been resolved.

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