Olo incident

Partial Ordering Disruption

Minor Resolved View vendor source →
Started
Apr 09, 2026, 04:56 PM UTC
Resolved
Apr 09, 2026, 05:12 PM UTC
Duration
16m
Detected by Pingoru
Apr 09, 2026, 04:56 PM UTC

Affected components

Ordering APIServeMobile App OrderingSwitchboard

Update timeline

  1. investigating Apr 09, 2026, 04:56 PM UTC

    We're currently investigating an issue that would impact a customer's ability to submit an order down to the point of sale. A small percentage of order validation and submission attempts will fail.

  2. monitoring Apr 09, 2026, 05:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 09, 2026, 05:12 PM UTC

    This incident has been resolved.

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