Olo incident

DoorDash Service Disruption

Minor Resolved View vendor source →

Olo experienced a minor incident on June 16, 2026 affecting Rails Partners and Dispatch Partners, lasting 2h 13m. The incident has been resolved; the full update timeline is below.

Started
Jun 16, 2026, 02:11 PM UTC
Resolved
Jun 16, 2026, 04:24 PM UTC
Duration
2h 13m
Detected by Pingoru
Jun 16, 2026, 02:11 PM UTC

Affected components

Rails PartnersDispatch Partners

Update timeline

  1. investigating Jun 16, 2026, 02:11 PM UTC

    We are experiencing a service disruption with DoorDash that would cause problems with Rails orders. We will provide updates as they become available.

  2. investigating Jun 16, 2026, 02:21 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 16, 2026, 03:24 PM UTC

    DoorDash has identified the issue and is implementing a fix.

  4. monitoring Jun 16, 2026, 03:54 PM UTC

    Service with DoorDash has returned to normal and we are actively monitoring at this time.

  5. resolved Jun 16, 2026, 04:24 PM UTC

    This incident has been resolved.