Olo incident

Intermittent Serve App issues on both iOS and Android devices.

Minor Resolved View vendor source →

Olo experienced a minor incident on June 3, 2026 affecting Serve, lasting 10h 19m. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2026, 03:17 PM UTC
Resolved
Jun 04, 2026, 01:36 AM UTC
Duration
10h 19m
Detected by Pingoru
Jun 03, 2026, 03:17 PM UTC

Affected components

Serve

Update timeline

  1. investigating Jun 03, 2026, 03:17 PM UTC

    We are investigating a known issue with the Serve iOS and Android app, we will provide updates as they become available.

  2. investigating Jun 03, 2026, 05:27 PM UTC

    We are continuing to investigate the issue, we will provide updates as they become available.

  3. identified Jun 03, 2026, 09:45 PM UTC

    The issue has been identified and our engineering team is working through a fix. We will provide updates as they become available.

  4. identified Jun 04, 2026, 12:13 AM UTC

    Our engineering team is continuing to work on a fix for this issue. We will provide updates as they become available.

  5. monitoring Jun 04, 2026, 01:10 AM UTC

    A fix has been implemented and we're observing the results on our end. We'll provide updates as they become available.

  6. resolved Jun 04, 2026, 01:36 AM UTC

    This incident has been resolved.