Olo incident

Dispatch Service Disruption: Doordash

Minor Resolved View vendor source →

Olo experienced a minor incident on May 30, 2026 affecting Dispatch API and Dispatch Partners, lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started
May 30, 2026, 05:33 PM UTC
Resolved
May 30, 2026, 06:35 PM UTC
Duration
1h 2m
Detected by Pingoru
May 30, 2026, 05:33 PM UTC

Affected components

Dispatch APIDispatch Partners

Update timeline

  1. investigating May 30, 2026, 05:33 PM UTC

    We are experiencing a service disruption with Doordash that would cause problems with Dispatch. We will provide updates as they become available.

  2. identified May 30, 2026, 05:52 PM UTC

    We've identified that only quotes and deliveries for Doordash are impacted. All other DSP's appear operational.

  3. monitoring May 30, 2026, 06:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 30, 2026, 06:35 PM UTC

    This incident has been resolved.