Olo incident

Some reporting data is delayed

Olo is currently experiencing a minor incident affecting Dashboard and Reporting, which began 16 min ago. The vendor's full update timeline is below.

Started
May 13, 2026, 12:54 PM UTC
Resolved
Ongoing
Duration
● 15m
Detected by Pingoru
May 13, 2026, 12:54 PM UTC

Affected components

DashboardReporting

Update timeline

  1. investigating May 13, 2026, 12:54 PM UTC

    We are investigating an issue with our data pipelines which may cause outdated data in parts of Dashboard and reporting.

  2. identified May 13, 2026, 01:02 PM UTC

    The issue has been identified and a backlog in reporting data is currently being processed. Customers may experience stale or missing data from their scheduled and Dashboard reports.