Olo experienced a minor incident on May 8, 2026 affecting Ordering API and Dispatch API and 1 more component, lasting 5h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Ordering APIDispatch APIServeMobile App Ordering
Update timeline
- investigating May 08, 2026, 01:04 AM UTC
We are investigating a disruption in ordering capabilities due to an AWS outage and will provide updates as they become available.
- monitoring May 08, 2026, 02:17 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 08, 2026, 06:44 AM UTC
This incident has been resolved.