Olark incident

Incident Alerted

Resolved after 9 minutes, affecting Modern Olark Agent Console (app.olark.com), on February 25, 2026.

identified Feb 25, 2026, 10:28 PM UTC

We've detected an issue loading app.olark.com. We're implementing a fix now and will update as soon as we have an update.

Started
Feb 25, 2026, 10:23 PM UTC
Resolved
Feb 25, 2026, 10:33 PM UTC
Duration
9m
Detected by Pingoru
Feb 25, 2026, 10:23 PM UTC

Affected components

Modern Olark Agent Console (app.olark.com)

Update timeline

  1. investigating Feb 25, 2026, 10:23 PM UTC

    We've detected an issue and are working to resolve this quickly. We'll have an update within the hour.

  2. identified Feb 25, 2026, 10:28 PM UTC

    We've detected an issue loading app.olark.com. We're implementing a fix now and will update as soon as we have an update.

  3. resolved Feb 25, 2026, 10:33 PM UTC

    We've recovered from the incident and app.olark.com is now loading as normal.

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