Is Olark down?
Last checked just nowNo incidents right now.
Olark is operational right now. Last checked just now; the most recent incident resolved 8d ago.
Real-time Olark status, recent outages, and incident history: pulled directly from Olark's official status page at status.olark.com every 5 minutes. Pingoru tracks 25 Olark services and has captured 6 incidents in the last 90 days (99.67% uptime). Get email, Slack, Discord, or webhook alerts the moment Olark reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- Operator messagesVisitor detailsOlark Bots
Timeline · 3 updates
- investigating · Oct 22, 2026, 06:51 PM UTC
We're currently investigating reports of delays in message delivery. We'll update here as we know more.
- monitoring · Oct 22, 2026, 06:59 PM UTC
A fix has been implemented and we're monitoring the results.
- resolved · Oct 22, 2026, 07:52 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Operator messagesVisitor messagesOlark Bots
Timeline · 5 updates
- investigating · Aug 05, 2026, 09:02 PM UTC
We've detected an issue with bot responses and are investigating. We'll update here as we know more.
- investigating · Aug 05, 2026, 09:10 PM UTC
We are continuing to investigate this issue.
- identified · Aug 05, 2026, 09:57 PM UTC
We've identified the cause of the issue and are implementing a fix now.
- monitoring · Aug 05, 2026, 10:03 PM UTC
System have recovered. We're monitoring closely but are confident that chat and bot services are now behaving as expected.
- resolved · Aug 05, 2026, 11:00 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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Incident record
Since April 2026 · Statuspage by Atlassian · 25 components checked every 5 minutesThe longest incident in the last year, Incident Alerted on May 16, 2026, ran for 5 hours. 4 maintenance windows announced in the same period.
Most affected components, last 12 months
- Olark Bots4
- Modern Olark Agent Console (app.olark.com)3
- Operator messages3
- Visitor messages3
- Chatbox1
Latest incidents
- Message delivery interruption
We're currently investigating reports of delays in message delivery. We'll update here as we know more.
- Bot and chat interruption
We've detected an issue with bot responses and are investigating. We'll update here as we know more.
- Incident Alerted
We've detected an issue and are working to resolve this quickly regarding users being unable to login to https://chat.olark.com. We'll have an update within…
- Message delivery interruption ResolvedStarted Oct 22, 2026, 06:51 PM UTC · Resolved Oct 22, 2026, 07:52 PM UTC · 1h 1m
- Bot and chat interruption ResolvedStarted Aug 05, 2026, 09:02 PM UTC · Resolved Aug 05, 2026, 11:00 PM UTC · 1h 58m