Is Olark down?
Last checked 5m agoNo incidents right now.
Olark is operational right now. Last checked 5m ago; the most recent incident resolved 28d ago.
Real-time Olark status, recent outages, and incident history — pulled directly from Olark's official status page at https://status.olark.com every 5 minutes. Pingoru tracks 25 Olark services and has captured 3 incidents in the last 90 days (99.78% uptime). Get email, Slack, Discord, or webhook alerts the moment Olark reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- chat.olark.com
Timeline · 4 updates
- investigating · May 16, 2026, 11:31 AM UTC
We've detected an issue and are working to resolve this quickly regarding users being unable to login to https://chat.olark.com. We'll have an update within the hour.
- investigating · May 16, 2026, 11:33 AM UTC
We are continuing to investigate this issue.
- monitoring · May 16, 2026, 03:43 PM UTC
An upstream provider made a change that caused authentication to fail on our classic chat console (chat.olark.com). We have made a change that circumvents the problem and you should now be able to log in.
- resolved · May 16, 2026, 04:09 PM UTC
The issue regarding users being unable to login to https://chat.olark.com has been resolved.
Latest: The issue regarding users being unable to login to https://chat.olark.com has been resolved.
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- Modern Olark Agent Console (app.olark.com)
Timeline · 5 updates
- investigating · Apr 22, 2026, 01:57 PM UTC
We've detected an issue and are working to resolve this quickly. We'll have an update within the hour.
- investigating · Apr 22, 2026, 02:25 PM UTC
We're aware of reports that the Olark Agent interface isn't loading at https://app.olark.com — some users are able to continue chatting by navigating directly to https://chat.olark.com in the meantime until the issue is fully resolved.
- investigating · Apr 22, 2026, 04:31 PM UTC
We are continuing to investigate this issue. Please try https://chat.olark.com in the meantime.
- monitoring · Apr 22, 2026, 04:45 PM UTC
We have identified the problem and issued a fix. Please reload your session. We will continue to monitor.
- resolved · Apr 22, 2026, 05:47 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Olark Bots
Timeline · 3 updates
- investigating · Mar 26, 2026, 06:23 PM UTC
We're currently investigating reports that chatbots and Ai are failing to reply to chats as expected. We'll update here as we know more.
- monitoring · Mar 26, 2026, 07:36 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Mar 26, 2026, 07:47 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Incident Alerted ResolvedStarted May 16, 2026, 11:31 AM UTC · Resolved May 16, 2026, 04:09 PM UTC · 4h 37m
- Incident Alerted ResolvedStarted Apr 22, 2026, 01:57 PM UTC · Resolved Apr 22, 2026, 05:47 PM UTC · 3h 49m
- Bots and Ai issues ResolvedStarted Mar 26, 2026, 06:23 PM UTC · Resolved Mar 26, 2026, 07:47 PM UTC · 1h 24m