Is Olark down?

Last checked 5m ago
Current status
Olark is up

No incidents right now.

Official status page: https://status.olark.com · Polled every 5 minutes · 25 components tracked

Olark is operational right now. Last checked 5m ago; the most recent incident resolved 28d ago.

Real-time Olark status, recent outages, and incident history — pulled directly from Olark's official status page at https://status.olark.com every 5 minutes. Pingoru tracks 25 Olark services and has captured 3 incidents in the last 90 days (99.78% uptime). Get email, Slack, Discord, or webhook alerts the moment Olark reports a new incident — free for 5 monitors, no credit card.

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Olark uptime 99.78% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 4h 37m
    Started May 16, 2026, 11:31 AM UTC · Resolved May 16, 2026, 04:09 PM UTC
    chat.olark.com
    Timeline · 4 updates
    • investigating · May 16, 2026, 11:31 AM UTC

      We've detected an issue and are working to resolve this quickly regarding users being unable to login to https://chat.olark.com. We'll have an update within the hour.

    • investigating · May 16, 2026, 11:33 AM UTC

      We are continuing to investigate this issue.

    • monitoring · May 16, 2026, 03:43 PM UTC

      An upstream provider made a change that caused authentication to fail on our classic chat console (chat.olark.com). We have made a change that circumvents the problem and you should now be able to log in.

    • resolved · May 16, 2026, 04:09 PM UTC

      The issue regarding users being unable to login to https://chat.olark.com has been resolved.

    Latest: The issue regarding users being unable to login to https://chat.olark.com has been resolved.

  2. Resolved 3h 49m
    Started Apr 22, 2026, 01:57 PM UTC · Resolved Apr 22, 2026, 05:47 PM UTC
    Modern Olark Agent Console (app.olark.com)
    Timeline · 5 updates
    • investigating · Apr 22, 2026, 01:57 PM UTC

      We've detected an issue and are working to resolve this quickly. We'll have an update within the hour.

    • investigating · Apr 22, 2026, 02:25 PM UTC

      We're aware of reports that the Olark Agent interface isn't loading at https://app.olark.com — some users are able to continue chatting by navigating directly to https://chat.olark.com in the meantime until the issue is fully resolved.

    • investigating · Apr 22, 2026, 04:31 PM UTC

      We are continuing to investigate this issue. Please try https://chat.olark.com in the meantime.

    • monitoring · Apr 22, 2026, 04:45 PM UTC

      We have identified the problem and issued a fix. Please reload your session. We will continue to monitor.

    • resolved · Apr 22, 2026, 05:47 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 1h 24m
    Started Mar 26, 2026, 06:23 PM UTC · Resolved Mar 26, 2026, 07:47 PM UTC
    Olark Bots
    Timeline · 3 updates
    • investigating · Mar 26, 2026, 06:23 PM UTC

      We're currently investigating reports that chatbots and Ai are failing to reply to chats as expected. We'll update here as we know more.

    • monitoring · Mar 26, 2026, 07:36 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Mar 26, 2026, 07:47 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

Outage history

Past 90 days · 3 incidents View full outage history →
  • Started May 16, 2026, 11:31 AM UTC · Resolved May 16, 2026, 04:09 PM UTC · 4h 37m
  • Started Apr 22, 2026, 01:57 PM UTC · Resolved Apr 22, 2026, 05:47 PM UTC · 3h 49m
  • Started Mar 26, 2026, 06:23 PM UTC · Resolved Mar 26, 2026, 07:47 PM UTC · 1h 24m