Okta experienced a major incident on July 7, 2026 affecting Workflows, lasting 1h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 07, 2026, 08:15 PM UTC
At 7/7/2026 12:40 PM PT, the Workflows Automation and Extensibility team became aware of an issue with to our service affecting customers in US Cell 14. During this time, users may be experiencing intermittent issues within our system. Our team is actively investigating this issue and to mitigate the issue. We will provide another update within the next , or sooner if additional information becomes available. Affected cells: okta.com:14
- investigating Jul 07, 2026, 08:50 PM UTC
Okta engineering has an identified an issue affecting Okta Workflows and are currently taking steps to remediate. Customers may see 500 errors or timeouts in the Okta Workflows console, API endpoints, and inbound webhooks. We will provide another update within the next 30 minutes, or sooner if additional information becomes available.
- resolved Jul 07, 2026, 09:03 PM UTC
The issue with Okta Workflows has been resolved. All Workflows are now processing normally. A root cause analysis (RCA) will be posted here within five business days. We apologize for any inconvenience this may have caused.