Resolved after 2 hours 43 minutes, affecting Core Platform, on October 21, 2026.
The issue causing Group Push failures has been resolved. Additional root cause information will be available within five business days.
Affected components
Update timeline
- investigating Oct 21, 2026, 06:49 PM UTC
On October 21, 2026, at 11:49 AM PT, the Engineering Team became aware of an issue with Group Push affecting our customers in US Cell 3. Impacted customers may experience delays with group push imports. We will provide another update within the next 30 minutes, or sooner if additional information becomes available. Affected cells: okta.com:3
- identified Oct 21, 2026, 07:48 PM UTC
A subset of our customers are currently experiencing failures or severe delays in Group Push imports. Background jobs are either stuck in the "pushing" state or taking longer than usual to complete. Existing user access and active sessions remain unaffected. To mitigate the impact, we are continuing to scale up processing capacity. Next update in 30 minutes.
- monitoring Oct 21, 2026, 07:59 PM UTC
We are seeing recovery across the impacted Group Push imports. Mitigation efforts have significantly reduced the processing backlog. We are actively monitoring system stability and performance metrics. Next update in 30 minutes.
- resolved Oct 21, 2026, 09:32 PM UTC
The issue causing Group Push failures has been resolved. Additional root cause information will be available within five business days.
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