Ongoing since 05:23 PM UTC, affecting Core Platform.
A fix has been applied, and service is recovering for organizations in the US Cell 6. Beginning at approximately 9:23 AM PT on November 9, 2026, some users saw "503 Service Unavailable" errors when accessing their Okta sign-in page, the Okta Dashboard, or custom domain sign-in URLs. Administrators may also have been unable to reach the Admin Console or System Log during this time. We are monitoring to confirm full recovery. Some users may still see intermittent errors. If you do, please wait a few minutes and try again. Next update in 30 minutes, or sooner if the situation changes.
Affected components
Update timeline
- investigating Nov 09, 2026, 05:23 PM UTC
On November 9, 2026, at 9:20 AM PT, Okta became aware of an issue where the login page and sign-in requests for organizations in Cell OK6 may be unavailable or return errors. Users may be unable to sign in to Okta or to applications that rely on Okta. Our engineering team is actively investigating. We will provide an update within 30 minutes or as soon as more information is available. Affected cells: okta.com:6
- monitoring Nov 09, 2026, 05:47 PM UTC
A fix has been applied, and service is recovering for organizations in the US Cell 6. Beginning at approximately 9:23 AM PT on November 9, 2026, some users saw "503 Service Unavailable" errors when accessing their Okta sign-in page, the Okta Dashboard, or custom domain sign-in URLs. Administrators may also have been unable to reach the Admin Console or System Log during this time. We are monitoring to confirm full recovery. Some users may still see intermittent errors. If you do, please wait a few minutes and try again. Next update in 30 minutes, or sooner if the situation changes.
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