Okta experienced a major incident on October 13, 2026 affecting Core Platform, lasting 1h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 13, 2026, 07:25 AM UTC
At 13/10/2026 00:50 PT, the team became aware of an issue with to our Core Platform service affecting customers in EMEA Cell 1. During this time, users may be experiencing intermittent issues within our system. Our team is actively investigating this issue. We will provide another update within the next 30 minutes, or sooner if additional information becomes available. Affected cells: okta-emea.com:1
- monitoring Oct 13, 2026, 08:40 AM UTC
We have implemented a fix for the issue and are now seeing Okta Services restored. We will continue to monitor and provide an update in the next 30 mins.
- resolved Oct 13, 2026, 09:08 AM UTC
The incident has been resolved. The services were in read only mode and actions were taken to restore service and return to normal operations. An RCA will be available within 5 business days.