Officient incident

Exact Multivers/Exact Boekhoud Gemak - Invoices imported via API remain pending (NL)

Notice Resolved View vendor source →

Officient experienced a notice incident on August 11, 2026 affecting Exact Boekhoud Gemak and Exact Multivers, lasting 2d 16h. The incident has been resolved; the full update timeline is below.

Started
Aug 11, 2026, 01:25 PM UTC
Resolved
Aug 14, 2026, 06:09 AM UTC
Duration
2d 16h
Detected by Pingoru
Aug 11, 2026, 01:25 PM UTC

Affected components

Exact Boekhoud GemakExact Multivers

Update timeline

  1. investigating Aug 11, 2026, 01:25 PM UTC

    Currently invoices imported through the API are not moving to the Approved status as expected. This affects both Multivers and Boekhoud Gemak. As a result, imported invoices may remain pending. Please do not import the same invoices again, as this may create duplicates once the issue is resolved. If needed, you can manually adjust the payment condition to be able to make the payments in a timely manner. We are investigating the cause of this issue. This page will be updated as soon as more information becomes available. Our apologies for the inconvenience.

  2. resolved Aug 14, 2026, 06:09 AM UTC

    The issue with approving invoices in Exact Multivers Online and Exact Boekhoud Gemak has been resolved. Invoices can be approved as usual again. Our apologies for the inconvenience.