Officient incident

Exact Online Bouw - Unable to open planning tab within a project (NL/BE)

Minor Resolved View vendor source →

Officient experienced a minor incident on April 29, 2026 affecting Exact Online Bouw, lasting 3h 30m. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2026, 08:16 AM UTC
Resolved
Apr 29, 2026, 11:46 AM UTC
Duration
3h 30m
Detected by Pingoru
Apr 29, 2026, 08:16 AM UTC

Affected components

Exact Online Bouw

Update timeline

  1. investigating Apr 29, 2026, 08:16 AM UTC

    You may experience that you cannot open the planning tab in a project in Exact Bouw. We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

  2. monitoring Apr 29, 2026, 08:56 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 29, 2026, 11:46 AM UTC

    This issue has been resolved. Please be aware that you might need to delete the cookies and cache in your browser in order to be able to open the Planning tab again. Our apologies for the inconvenience.