Officient incident

Exact Online Premium - Performance issues in Exact Online Premium (NL)

Minor Resolved View vendor source →

Officient experienced a minor incident on July 20, 2026 affecting Exact Online Premium, lasting 1h 6m. The incident has been resolved; the full update timeline is below.

Started
Jul 20, 2026, 12:12 PM UTC
Resolved
Jul 20, 2026, 01:18 PM UTC
Duration
1h 6m
Detected by Pingoru
Jul 20, 2026, 12:12 PM UTC

Affected components

Exact Online Premium

Update timeline

  1. investigating Jul 20, 2026, 12:12 PM UTC

    You may experience performance issues in Exact Online Premium. We are investigating this issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

  2. monitoring Jul 20, 2026, 12:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 20, 2026, 01:18 PM UTC

    This issue has been resolved. Our apologies for the inconvenience.