Officient incident
Exact Online - Status column not updated after authorizing payment files via a PSD2 bank link (NL)
Officient experienced a minor incident on June 30, 2026 affecting Bank links / PSD2, lasting 3d 3h. The incident has been resolved; the full update timeline is below.
Affected components
Bank links / PSD2
Update timeline
- investigating Jun 30, 2026, 06:40 AM UTC
You may experience that the Status column in the Bank files overview is not updated after you have authorized a payment file via a PSD2 bank link. We are investigating this issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
- identified Jul 01, 2026, 06:08 AM UTC
The issue has been identified and a fix is being implemented.