Officient incident

Exact Online – Financial dashboard misses bank/cash information (NL)

Minor Resolved View vendor source →

Officient experienced a minor incident on June 26, 2026 affecting Exact Online, lasting 2d 16h. The incident has been resolved; the full update timeline is below.

Started
Jun 26, 2026, 02:14 PM UTC
Resolved
Jun 29, 2026, 06:54 AM UTC
Duration
2d 16h
Detected by Pingoru
Jun 26, 2026, 02:14 PM UTC

Affected components

Exact Online

Update timeline

  1. investigating Jun 26, 2026, 02:14 PM UTC

    In the financial dashboard a balance of 0 is shown instead of the actual bank/cash information. We are investigating the issue. Once an update becomes available we will update this page. Our apologies for the inconvenience.

  2. resolved Jun 29, 2026, 06:54 AM UTC

    This issue has been resolved. The correct bank/cash information is now displayed again in the financial dashboard. Our apologies for the inconvenience.