Officient incident
Exact Online Jaarrekening – Error message when submitting an annual report to the Chamber of Commerce (NL)
Officient experienced a minor incident on June 26, 2026 affecting Exact Online Jaarrekening, lasting 12d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 26, 2026, 07:47 AM UTC
You may receive an error message when submitting a micro annual report to the Chamber of Commerce. The error message is: "De publicatie is nog niet compleet of bevat fouten. Controleer a.u.b. of alle informatievelden correct zijn ingevuld". The error message indicates that not all fields have been entered correctly, even though this has been done. We are investigating the issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
- identified Jun 29, 2026, 02:46 PM UTC
We have identified the issue and are working on a fix. In the meantime, you may be able to proceed by clicking the green arrow button on the right-hand side of each page in the annual report. After doing so, the "Direct publishing to the Chamber of Commerce" button may become available. Please note that this workaround may not be successful for every annual report.
- resolved Jul 08, 2026, 08:29 AM UTC
This issue has been resolved. If you still receive the error message, we advise checking all the possible signature fields such as: “Inrichting toelichtingen ondertekening”, and “Publicatie toelichtingen ondertekening”. Our apologies for the inconvenience.