Officient incident

Exact Online - MyFirm users cannot approve declarations for sending (NL)

Officient is currently experiencing a minor incident affecting Exact Online and Exact Online Payroll & HR, which began 3h ago. The vendor's full update timeline is below.

Started
Jun 24, 2026, 08:09 AM UTC
Resolved
Ongoing
Duration
● 3h 3m
Detected by Pingoru
Jun 24, 2026, 08:09 AM UTC

Affected components

Exact OnlineExact Online Payroll & HR

Update timeline

  1. investigating Jun 24, 2026, 08:09 AM UTC

    It is currently not possible to assign declarations to MyFirm users to approve for sending. MyFirm users are therefore unable to approve VAT and payroll declarations. We are investigating this issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.