Officient incident

Exact Online - BE Login page unavailable and performance issues (BE)

Minor Resolved View vendor source →

Officient experienced a minor incident on June 17, 2026 affecting Exact Online, lasting 1d 19h. The incident has been resolved; the full update timeline is below.

Started
Jun 17, 2026, 02:08 PM UTC
Resolved
Jun 19, 2026, 09:21 AM UTC
Duration
1d 19h
Detected by Pingoru
Jun 17, 2026, 02:08 PM UTC

Affected components

Exact Online

Update timeline

  1. investigating Jun 17, 2026, 02:08 PM UTC

    You may experience that it is not possible to login at https://start.exactonline.be or you experience performance issues in Exact Online. We are investigating the issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

  2. monitoring Jun 17, 2026, 02:49 PM UTC

    We have implemented a fix and are monitoring the results.

  3. resolved Jun 19, 2026, 09:21 AM UTC

    This issue has been resolved. The login page is available again and performance has also been restored. Our apologies for the inconvenience.