Officient incident

Exact Venice - Error message during login (BE)

Minor Ongoing View vendor source →

Officient is currently experiencing a minor incident affecting Exact Venice, which began 7h ago. The vendor's full update timeline is below.

Started
Jun 01, 2026, 07:20 AM UTC
Resolved
Ongoing
Duration
● 6h 59m
Detected by Pingoru
Jun 01, 2026, 07:20 AM UTC

Affected components

Exact Venice

Update timeline

  1. investigating Jun 01, 2026, 07:20 AM UTC

    You may receive an error message while trying to login to Exact Venice. We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

  2. identified Jun 01, 2026, 08:54 AM UTC

    We have identified the issue and access has been partially restored. We are seeing improvements in the availability of Exact Venice. Availability may vary within your organisation. We are continuing to work on a complete solution.

  3. monitoring Jun 01, 2026, 09:56 AM UTC

    We have implemented a complete fix and we are monitoring the results.