Officient incident

HR & Salaris Gemak - Not possible to send declarations to De Eendracht (NL)

Minor Resolved View vendor source →
Started
Mar 21, 2026, 06:50 AM UTC
Resolved
Apr 24, 2026, 08:18 AM UTC
Duration
34d 1h
Detected by Pingoru
Mar 21, 2026, 06:50 AM UTC

Affected components

Exact HR & Salaris Gemak

Update timeline

  1. identified Feb 23, 2026, 10:47 AM UTC

    You are currently unable to send declarations to "De Eendracht" through the post office (postkantoor). This concerns the Social Fund for Industrial Bakeries, Social fund for Recreation and Social fund for Confectionary. We have identified the issue and are working on a fix. Our apologies for the inconvenience.

  2. identified Mar 21, 2026, 06:50 AM UTC

    We are still working on releasing the pension declaration for "De Eendracht" as soon as possible. In the meantime, we are coordinating with De Eendracht to resolve this situation with as little adverse impact as possible. We will update this page as soon as more information becomes available.

  3. identified Apr 13, 2026, 02:27 PM UTC

    We are still working on releasing the pension declaration for "De Eendracht".

  4. monitoring Apr 18, 2026, 05:45 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Apr 24, 2026, 08:18 AM UTC

    This issue has been resolved. You can send the pension declaration to "De Eendracht" as of today. Our apologies for the inconvenience.

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