Officient incident
HR & Salaris Gemak - Not possible to send declarations to De Eendracht (NL)
Officient experienced a minor incident on March 21, 2026 affecting Exact HR & Salaris Gemak, lasting 34d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Feb 23, 2026, 10:47 AM UTC
You are currently unable to send declarations to "De Eendracht" through the post office (postkantoor). This concerns the Social Fund for Industrial Bakeries, Social fund for Recreation and Social fund for Confectionary. We have identified the issue and are working on a fix. Our apologies for the inconvenience.
- identified Mar 21, 2026, 06:50 AM UTC
We are still working on releasing the pension declaration for "De Eendracht" as soon as possible. In the meantime, we are coordinating with De Eendracht to resolve this situation with as little adverse impact as possible. We will update this page as soon as more information becomes available.
- identified Apr 13, 2026, 02:27 PM UTC
We are still working on releasing the pension declaration for "De Eendracht".
- monitoring Apr 18, 2026, 05:45 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 24, 2026, 08:18 AM UTC
This issue has been resolved. You can send the pension declaration to "De Eendracht" as of today. Our apologies for the inconvenience.