Officient incident

Exact Venice - Error when starting Venice (BE)

Minor Resolved View vendor source →
Started
Apr 20, 2026, 08:23 AM UTC
Resolved
Apr 22, 2026, 06:27 AM UTC
Duration
1d 22h
Detected by Pingoru
Apr 20, 2026, 08:23 AM UTC

Affected components

Exact Venice

Update timeline

  1. investigating Apr 20, 2026, 08:23 AM UTC

    You may face an error stating that the Actian Zen/Pervasive PSQL data management is not started or stopped manually when starting Venice. We are investigating this issue and we will update this page as soon as more information becomes available.

  2. resolved Apr 22, 2026, 06:27 AM UTC

    The issue has been resolved. The Actian Zen/Pervasive service is restarted. Our apologies for the inconvenience.

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