Officient incident

Exact Multivers Online / Exact Boekhoud Gemak - Bank statements not delivered for ABN AMRO and ING Bank (NL)

Minor Resolved View vendor source →

Officient experienced a minor incident on September 10, 2026 affecting Exact Boekhoud Gemak and Exact Multivers, lasting 1d 2h. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2026, 07:10 AM UTC
Resolved
Sep 11, 2026, 09:48 AM UTC
Duration
1d 2h
Detected by Pingoru
Sep 10, 2026, 07:10 AM UTC

Affected components

Exact Boekhoud GemakExact Multivers

Update timeline

  1. identified Sep 10, 2026, 07:10 AM UTC

    You may miss statements from ABN AMRO and ING Bank for your bank links. The issue has been identified and we are working on a fix. Please refrain from manually importing the statements in the meantime to prevent double statements in the future. We will update this page as soon as more information is available. Our apologies for the inconvenience.

  2. resolved Sep 11, 2026, 09:48 AM UTC

    The issues have been resolved. All related bank mutations have been imported. If issues still occur please do not hesitate to contact Support. Our apologies for the inconvenience.