Officient incident

Exact Online Premium - VAT Return is rejected by the Tax Authorities with error message (NL)

Minor Ongoing View vendor source →

Officient is currently experiencing a minor incident affecting Exact Online Premium, which began 6 min ago. The vendor's full update timeline is below.

Started
May 15, 2026, 10:50 AM UTC
Resolved
Ongoing
Duration
● 5m
Detected by Pingoru
May 15, 2026, 10:50 AM UTC

Affected components

Exact Online Premium

Update timeline

  1. investigating May 15, 2026, 10:50 AM UTC

    You may experience that your VAT return is rejected by the Tax Authorities due to the validation error “The incoming message was signed with a token which was different from what used to encrypt the body. This was not expected”. We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.