Officient incident

Exact Online Werkprogramma/Samenwerken - Error when opening an Microsoft Office file in linked SharePoint (NL)

Minor Ongoing View vendor source →

Officient is currently experiencing a minor incident affecting Exact Online Fiscaal and Exact Online Jaarrekening, which began 3h ago. The vendor's full update timeline is below.

Started
May 12, 2026, 11:51 AM UTC
Resolved
Ongoing
Duration
● 2h 35m
Detected by Pingoru
May 12, 2026, 11:51 AM UTC

Affected components

Exact Online FiscaalExact Online Jaarrekening

Update timeline

  1. investigating May 12, 2026, 11:51 AM UTC

    You may receive the error "Sorry, something went wrong. An error has occurred on the server." when opening an Excel or Word file in SharePoint through either Werkprogramma or Samenwerken. This issue does not occur for PDF files. You can open the relevant documents through SharePoint as a workaround. We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

  2. identified May 12, 2026, 02:12 PM UTC

    We have identified the issue and are working on a fix.