Officient incident

Exact Globe+ - When generating the report Counts an error "Can't initialize: Report" is shown.

Officient experienced a minor incident on May 12, 2026 affecting Exact Globe+, lasting 7d 23h. The incident has been resolved; the full update timeline is below.

Started: May 12, 2026, 06:56 AM UTC
Resolved: May 20, 2026, 06:36 AM UTC
Duration: 7d 23h
Detected by Pingoru: May 12, 2026, 06:56 AM UTC

Affected components

Exact Globe+

Update timeline

investigating May 12, 2026, 06:56 AM UTC

In Exact Globe+ release 505 and 506 the message "Can't initialize: Report" can be shown when creating a Counts report. This report is created in the menu "Inventory, Warehouse management, Counts". We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
resolved May 20, 2026, 06:36 AM UTC

This issue is resolved in Exact Globe+ release 507SP8, available as of the 20th of May. Our apologies for the inconvenience.