Officient incident

Exact Online - Unable to download bank files for bank links with exchange type 'Automatic' (NL/BE)

Minor Ongoing View vendor source →

Officient is currently experiencing a minor incident affecting Exact Online and Exact Online Premium, which began 3h ago. The vendor's full update timeline is below.

Started
May 07, 2026, 01:54 PM UTC
Resolved
Ongoing
Duration
● 2h 42m
Detected by Pingoru
May 07, 2026, 01:54 PM UTC

Affected components

Exact OnlineExact Online Premium

Update timeline

  1. investigating May 07, 2026, 01:54 PM UTC

    You may currently experience that you are unable to download your bank files in the menu [Financial > Bank & Cash > Payments > Bank files] for bank links with exchange type 'Automatic'. We are investigating this change in behaviour. Our apologies for the inconvenience.

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