Officient incident
Exact Online - Error when creating INTRASTAT Return (NL)
Officient is currently experiencing a minor incident affecting Exact Online, which began 1d ago. The vendor's full update timeline is below.
Affected components
Exact Online
Update timeline
- investigating May 06, 2026, 01:26 PM UTC
You may experience that the error message "Document - Property 'Type' of business component 'DocumentAttachment' is invalid" is shown when creatin an INTRASTAT Return. We're currently investigating the issue. Our apologies for the inconvenience.
- identified May 07, 2026, 06:42 AM UTC
The issue has been identified and we are working on a fix.
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