Officient incident

Exact AI Agents- Support Agent functionality degraded

Minor Resolved View vendor source →

Officient experienced a minor incident on May 6, 2026 affecting Exact AI Agents, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2026, 08:32 AM UTC
Resolved
May 06, 2026, 09:14 AM UTC
Duration
42m
Detected by Pingoru
May 06, 2026, 08:32 AM UTC

Affected components

Exact AI Agents

Update timeline

  1. investigating May 06, 2026, 08:32 AM UTC

    You may currently experience that the Document Viewer of the Support Agent (Exact AI Assitant) isn't displaying the requested information. We are currently investigating the issue. Our apologies for the inconvenience.

  2. resolved May 06, 2026, 09:14 AM UTC

    The issue has been resolved. The Document Viewer of the Support Agent will display the requested information. Our apologies for the inconvenience.

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