Officient incident
Exact Gripp – Error message when sending e-mails (NL/BE)
Ongoing since 09:58 AM UTC, affecting Exact Gripp.
You may experience a ‘401 Unauthorized’ error when sending outbound e-mails from Exact Gripp. Customers using Microsoft SMTP for outbound e-mail are currently affected and are unable to send e-mails from Gripp. We are investigating the issue. As soon as more information becomes available, we will update this page. Our apologies for the inconvenience.
Affected components
Update timeline
- investigating Nov 12, 2026, 09:58 AM UTC
You may experience a ‘401 Unauthorized’ error when sending outbound e-mails from Exact Gripp. Customers using Microsoft SMTP for outbound e-mail are currently affected and are unable to send e-mails from Gripp. We are investigating the issue. As soon as more information becomes available, we will update this page. Our apologies for the inconvenience.
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