Officient incident

Exact Boekhoud Gemak - Logging in to Exact Boekhoud Gemak not possible (NL)

Critical Resolved View vendor source →

Officient experienced a critical incident on September 23, 2026 affecting Exact Boekhoud Gemak, lasting 5h 15m. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2026, 07:13 AM UTC
Resolved
Sep 23, 2026, 12:28 PM UTC
Duration
5h 15m
Detected by Pingoru
Sep 23, 2026, 07:13 AM UTC

Affected components

Exact Boekhoud Gemak

Update timeline

  1. investigating Sep 23, 2026, 07:13 AM UTC

    You may currently experience issues when logging in to Boekhoud Gemak. When logging in, you may receive an error message stating "Something went wrong with requesting information. An unknown error occurred on the server." (Er is iets fout gegaan bij het opvragen van gegevens. Er is een onbekende fout opgetreden op de server) or "Unfortunately you do not have access" (Helaas heb je geen toegang tot Boekhoud Gemak). We are investigating this issue. As soon as more information is available we will update this status page. Our apologies for the inconvenience.

  2. resolved Sep 23, 2026, 12:28 PM UTC

    This incident been resolved. Logging in to Exact Boekhoud Gemak is now possible again. Our apologies for the inconvenience.